How To Mitigate Risk When Selecting Tech Partners

Ecommerce relies upon a wide range of technologies, from the core platform to 3rd party applications for digital marketing. When it comes to selecting a strategic technology partner (e.g. ERP, CRM, CMS, ESP and whatever other acronyms you care to name!), the impact of the decision can be far reaching and poor decisions have a material impact on trading.

So this week we’re going to discuss ‘How to mitigate risk when selecting tech partners’. No partner is perfect and each technology solution will have its relative pros and cons, so there is risk inherent in all major investments. What we want to explore is how you identify, manage and mitigate against these risks.

As ever: there will be 3 conversation starter questions and anyone is welcome to join in using the #EcomChat hashtag on Twitter.

Here are the 3 questions:

1. What is a sensible process to adopt when trying to find a new tech partner?
2. What risks are associated with selecting a new ecommerce technology?
3. How can you mitigate against these risks?

Join us at 1pm UK time on Monday and do share this post either on Twitter or via email with anyone you think would be interested.

Thanks, Dan & James.

p.s. If you’re wondering “what’s this about?” there is a page explaining all just here.