EcomChat = Expert Advice on Ecommerce Strategy + Tactics

About EcomChat

EcomChat is an ecommerce and digital marketing networking group that comes together every Monday for a live Twitter chat

EcomChat was set-up by James Gurd + Dan Barker, experienced digital professionals with a background in retail ecommerce and track record of delivering successful consultancy projects for a wide range of B2C and B2B Clients.

Through EcomChat you can connect with more than 3,450 digital professionals worldwide and exchange knowledge, experiences, thoughts and opinions on all things ecommerce. People of all levels and interests are welcome, whether contributing or simply listening.

What EcomChat offers you

Free peer-to-peer networking

Weekly chat

#EcomChat takes place every Monday on Twitter, with a new digital topic each week designed to promote debate and knowledge sharing.

Thought leaders

#EcomChat counts many digital thought leaders and experienced practitioners, so it’s a great place to connect, learn and share your insights.

Offline events

We run informal meet & greet events in London, UK. Currently on-hold due to COVID-19 restrictions.

Here are some random facts about EcomChat

7

Years old

350

Chats

3490

Twitter followers

EcomChat is a free ecommerce networking community designed to share digital expertise and knowledge

Our Latest Posts

Site clinic: Fortmens.com

May 10 2021

Our site clinics have proven popular so we thought it was about time for another. This week we’re looking at a small business that sells clothing for big men, with…

How To Make Customers Profitable

Apr 26 2021

Last week we continued our series on Customer Retention, looking at what makes customers happy and how to increase customer satisfaction. This week we continue the series by focusing on…

How To Keep Customers Happy

Apr 19 2021

Last week we started our series on Customer Retention, looking at customer engagement for ecommerce businesses. This week we continue the series by focusing on what makes customers happy. Happiness…

How To Measure Customer Engagement

Apr 12 2021

Today we’ll discuss engagement, a nebulous terms that needs clear boundaries. We all know that many site visitors aren’t there to buy, or at least not in the current session,…

Load More Posts

Consultancy Services by Dan & James

Digital Transformation

Helping organisations translate the complex digital landscape into a practical, realistic + measurable strategy.

Multi-Channel

Helping you understand customer needs to deliver personalised service across all channels and devices.

Replatforming

Finding the devil in the detail to ensure you ask the right questions when committing to a business-critical project.

Design & UX

Helping you to define how to delight your online customers across devices and channels.

Content

Working with your teams to identify content marketing needs and create & distribute high quality campaigns.

Mobile

Helping you understand what mobile users need and creating a realistic development roadmap to deliver this.

Digital Training

Using our knowledge and experience to help improve your in-house digital capabilities.

Marketing

Helping you plan, implement & measure digital marketing campaigns for acquisition, retention + conversion.

Web Analytics

Putting data behind decisions to help ensure you have your business analysis and reporting needs covered.

Can we help you with your ecommerce?

Please get in Touch

Some brands and agencies who have trusted us so far…

Say hello

@ecomchat

mail@ecomchat.com

Send a message

Let us know how we can help you and either Dan or James will be in touch as soon as possible.