Email & CRM for Ecommerce in 2017

Facebook messenger, live chat, dozens of social media channels: Is there still a need for email among ecommerce businesses? That is the topic of this week’s #EcomChat

As ever: there will be 3 conversation starter questions and anyone is welcome to join in using the #EcomChat hashtag on Twitter.

Here are the 3 questions:

1. What is the purpose of email for ecommerce companies in 2017?
2. Which are the elements, tactics, and tips that make up a good email & CRM program?
3. What’s the best setup to measure & manage email and crm in an ecommerce company?

Join us at 1pm UK time on Monday and do share this post either on Twitter or via email with anyone you think would be interested.

Thanks, Dan & James.

p.s. If you’re wondering “what’s this about?” there is a page explaining all just here.