Ecommerce Trends for 2018

It has been another bumper year for ecommerce, with online revenue growing and lots of interesting developments for both B2C and B2B. As we approach Christmas, we thought it would be useful to stop and think about how ecommerce is likely to progress in 2018 and which trends will stand the test of time vs. those that won’t become mainstream.

So get out your crystals, dust off the tarot cards and put your Nostradamus skills to the test.

As ever: there will be 3 conversation starter questions and anyone is welcome to join in using the #EcomChat hashtag on Twitter.

Here are the 3 questions:

1. Which established capabilities will become even more important in 2018?
2. Which emerging trends are likely to go interstellar?
3. What tech and tools are customers most likely increase adoption of in 2018?

Thanks, Dan & James.

p.s. If you’re wondering “what’s this about?” there is a page explaining all just here.