How To Handle Ecommerce Disasters

#EcomChat on Monday, 23rd June 2014 will be on “How to handle ecommerce disasters”, hot on the heels of the fire disaster at ASOS’s  warehouse that has resulted in the website being closed since Saturday.

@cpbishop has written an article on this on LinkedIn, with some interesting comments – we recommend a quick read through.

There will be 3 conversation starter questions & anyone is welcome to join in using the #EcomChat hashtag on Twitter. Here are the 3 questions:

1. Can ecommerce teams plan for disasters?
2. Was shutting its website the best move for ASOS?
3. How do you manage comms with customers during a disaster?

Join us at 1pm UK time on Monday and do share this post either on Twitter or via email with anyone you think would be interested.

Thanks, Dan & James.

p.s. If you’re wondering “what is this all about?” there is an about page to explain everything.