EU Consumer Rights Directive: Friend or Foe?

April 14, 2014

#EcomChat on Monday, 14th April 2014 will be on “EU Consumer Rights Directive: Friend or Foe?”. Hopefully you’re all aware of the changes that come in to play in June this year; if not, then it’s time to do some reading! Many of the changes seem quite sensible, aiming to protect consumers, but there are a few potential curveballs. Today’s chat aims to discuss the implications and learn what people are doing to prepare for the changes.

For background reading try this article from the Guardian.

Do join in, live on Twitter, with your thoughts, opinions, experiences, and questions.

As ever, there will be 3 conversation starter questions, and anyone is welcome to chip in using the #EcomChat hashtag. Here are the questions:

  1. How does the directive affect ecommerce teams?
  2. Is this good or bad for ecommerce teams?
  3. What are you doing to accommodate the changes?

Join us at 1pm UK time on Monday, and do share this post either on Twitter or via email with anyone you think would be interested.

Dan & James.

p.s. If you’re wondering “what is this all about?” there is an about page to explain everything.

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