Email & CRM for Ecommerce – 2020

August 17, 2020

#EcomChat on Monday 17th August will look at Email & CRM for Ecommerce.

So for today’s chat we’re going to explore what’s important, what good looks like, as well as key considerations for measuring effectiveness. We’ll have three starter questions as always:

  1. Are email & CRM ecommerce important for ecommerce companies in 2020? Which elements are/are not important?
  2. What should retailers definitely have in place for CRM, what might they want to test, and what’s emerging that they might want to keep an eye on?
  3. How do you measure each aspect of email & CRM to make sure you’re making the most of it?

We’re sure we’ll end up covering much more!

Thanks, Dan & James.

Join us at 1pm UK time on Monday 10th August and do share this post either on Twitter or via email with anyone you think would be interested.

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