Customer Match & Customer-Specific Advertising

Customer Match & Customer-Specific Advertising

Oct 05 2015

#EcomChat on Monday 5th October will discuss “AdWords Customer Match & Customer-Specific Advertising”. Google AdWords have announced they will now allow advertisers to show ads to customers based on their email…

10 Things You Should Do When Setting Up Google Analytics

10 Things You Should Do When Setting Up Google Analytics

Oct 02 2015

Your website needs web analytics for many reasons, not just to produce dashboards for reporting! I’ve been involved in many implementations, either doing them myself or using data specialists to…

The Impact of Black Friday on Ecommerce

The Impact of Black Friday on Ecommerce

Sep 28 2015

#EcomChat on Monday 28th September will discuss “Black Friday and Ecommerce”. Last year Black Friday accelerated the typical holiday season sales cycle as this US imported marketing frenzy took firm hold…

Content & Ad Blockers

Content & Ad Blockers

Sep 21 2015

#EcomChat on Monday 21st September will discuss “Content Blockers”. Apple recently announced that they will allow “content blockers” into the iOS app store, and that these will also be able to…

50 Examples of Triggered Emails for Ecommerce Businesses

50 Examples of Triggered Emails for Ecommerce Businesses

Sep 13 2015

Triggered emails (or ‘automated emails’) are an immensely effective way of communicating with customers at exactly the right time, without requiring you to remember to do so & manually send…

Offline Marketing For Ecommerce Sites

Offline Marketing For Ecommerce Sites

Sep 08 2015

#EcomChat on Monday 14th September will discuss “Offline marketing for ecommerce sites’. Many digital people come straight into digital roles without a background in traditional direct marketing, so have very little…

Is Responsive Design Enough for UX?

Is Responsive Design Enough for UX?

Sep 07 2015

#EcomChat on Monday 7th September will discuss “Is responsive design enough for ecommerce’. Responsive design is almost the default for web development nowadays, with fewer people building separate mobile sites, preferring to…

What does the new Google local pack mean for SEO?

What does the new Google local pack mean for SEO?

Sep 01 2015

In August Google updated its local search results pack. There are several implications for SEO and this blog outlines my take on the impact of this update. For a detailed…

Key Insights from the 2015 OfCom Communications Market Report

Key Insights from the 2015 OfCom Communications Market Report

Aug 28 2015

In case you missed it, Ofcom has released its 2015 Communications Market Report, which contains data and analysis on broadcast television and radio, fixed and mobile telephony, internet usage and…

Brand Experience in Multi-Channel Ecommerce

Brand Experience in Multi-Channel Ecommerce

Aug 18 2015

#EcomChat on Monday 24th August will discuss “Brand experience in multi-channel ecommerce’. We all know multi-channel is important, that customers shop across channels and devices and retailers need to find a…