Selling Internationally

Selling Internationally

Sep 20 2021

EcomChat on Monday 20th September 2021 is on the suitably gargantuan topic of international ecommerce. The shift to online snowballed in 2019, with McKinsey claiming that 10 years’ online growth…

Pricing & Offers

Pricing & Offers

Sep 13 2021

EcomChat on Monday 13h September 2021 is on the spine tinglingly tempting topic of Pricing & Offers. Price is a key pillar of the original 4Ps model and it’s essential…

Ecommerce Myths

Ecommerce Myths

Sep 06 2021

EcomChat on Monday 6th September 2021 is on the tantalising and suitably elusive topic “Ecommerce Myths”. Though still a young industry, ecommerce feels like it’s well into its middle-aged years…

How To Create the Ultimate Ecommerce Customer Experience

How To Create the Ultimate Ecommerce Customer Experience

Aug 23 2021

EcomChat on Monday 23rd August 2021 is on the exciting topic of customer service for ecommerce businesses. Customer service remains an important ecommerce pillar. Poor service is often amplified through…

SEO for Ecommerce: The Big Debate

SEO for Ecommerce: The Big Debate

Jul 01 2021

EcomChat on Monday 5th July 2021 is our first monthly extravaganza of the Summer and will be on the topic of “SEO for Ecommerce Businesses”. Many ecommerce sites that have…

Digital PR for Ecommerce

Digital PR for Ecommerce

May 24 2021

EcomChat on Monday 7th June 2021 will be on the topic of Digital PR for Ecommerce. “Digital PR” is one of those phrases that’s grown & grown over the last…

Forecasting & Planning

Forecasting & Planning

May 24 2021

This week we kick off a new chat series on Demand Planning and today we’ll be talking about how ecommerce teams can do realistic forecasting. Planning is important for any…

Site clinic: Fortmens.com

Site clinic: Fortmens.com

May 10 2021

Our site clinics have proven popular so we thought it was about time for another. This week we’re looking at a small business that sells clothing for big men, with…

How To Make Customers Profitable

How To Make Customers Profitable

Apr 26 2021

Last week we continued our series on Customer Retention, looking at what makes customers happy and how to increase customer satisfaction. This week we continue the series by focusing on…

How To Keep Customers Happy

How To Keep Customers Happy

Apr 19 2021

Last week we started our series on Customer Retention, looking at customer engagement for ecommerce businesses. This week we continue the series by focusing on what makes customers happy. Happiness…