EcomChat on Monday 20th September 2021 is on the suitably gargantuan topic of international ecommerce. The shift to online snowballed in 2019, with McKinsey claiming that 10 years’ online growth…
EcomChat on Monday 13h September 2021 is on the spine tinglingly tempting topic of Pricing & Offers. Price is a key pillar of the original 4Ps model and it’s essential…
EcomChat on Monday 6th September 2021 is on the tantalising and suitably elusive topic “Ecommerce Myths”. Though still a young industry, ecommerce feels like it’s well into its middle-aged years…
EcomChat on Monday 23rd August 2021 is on the exciting topic of customer service for ecommerce businesses. Customer service remains an important ecommerce pillar. Poor service is often amplified through…
EcomChat on Monday 5th July 2021 is our first monthly extravaganza of the Summer and will be on the topic of “SEO for Ecommerce Businesses”. Many ecommerce sites that have…
EcomChat on Monday 7th June 2021 will be on the topic of Digital PR for Ecommerce. “Digital PR” is one of those phrases that’s grown & grown over the last…
This week we kick off a new chat series on Demand Planning and today we’ll be talking about how ecommerce teams can do realistic forecasting. Planning is important for any…
Our site clinics have proven popular so we thought it was about time for another. This week we’re looking at a small business that sells clothing for big men, with…
Last week we continued our series on Customer Retention, looking at what makes customers happy and how to increase customer satisfaction. This week we continue the series by focusing on…
Last week we started our series on Customer Retention, looking at customer engagement for ecommerce businesses. This week we continue the series by focusing on what makes customers happy. Happiness…
