#EcomChat on Monday 13th July will dive into the wonderful world of managing customer service via your ecommerce channels. Customer Service has always been important but this year’s challenges have…
#EcomChat on Monday 6th July will discuss and important topic for ecommerce team: Marketing Channels. SEO, PPC, Affiliate, Email, CRM, Social ads, display ads, retargeting, out of home, TV, radio,…
#EcomChat on Monday 29th June will discuss and important topic for ecommerce team: how to handle user acceptance testing (UAT). UAT is integral to any website. Perhaps more commonly associated…
#EcomChat on Monday 22nd June will be a live site clinic looking at the website of Swedish kids’ fashion retailer Polarn O Pyret. Polarn has successfully grown its international ecommerce…
#EcomChat on Monday 15th June will delve into the challenges of building out an ecommerce team to enable and support growth. For most small businesses, the starting point for an…
#EcomChat on Monday 8th June will delve into “Ecommerce Priorities for the second half of 2020”. The first half of the year has been extremely fast-paced & full of change…
#EcomChat on Monday 1st June will delve into the choppy water of ecommerce merchandising, focusing on category landing and product list pages. There are a plethora of automated tools in…
#EcomChat on Monday 18th May will discuss an often untapped product merchandising opportunity: Wishlists, saved items and recently viewed. All three are established components of an ecommerce store, most sites…
#EcomChat on Monday 11th May will be a live site clinic looking at the website of luxury fashion retailer Gucci. High-end brands have an interesting challenge online where brand experience…
#EcomChat on Monday 4th May 2020 we’re looking into how individuals and organisations are using digital technology to launch new COVID-19 projects or support existing initiatives. Amidst the current gloom,…
